United Legal Center - Student loans

Not resolved
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

They called and misrepresented themselves as being with the Department of Education. I asked them this 3 times and 3 times they said they were with the Dept of Ed.

For 799 they could get my daughter out of default. 799 was charged to my credit card for my daughter.No paperwork was sent so I called 6 weeks later and they said the account was locked until I produced an account to withdraw funds from. My daughter is unemployed and I did not want to give my bank account. I then called the Dept of Education and found out that GC SERVICES is the company who is the one working with the Dept of Ed and they charge nothing to initiate the process.

GC Services is handling the loans now and my 799 went into the pockets of United Legal Services. They provided no service and kept the 799. I am disputing the 799 on my credit card since they lied and never carried out the service.

They refuse to return the money. This place scams people and their collectors lie.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Aug 14, 2017.

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